Fraudulent

An order may be marked as fraudulent if you have entered the wrong shipping and payment details. To help ensure this doesn’t happen when you retry, check that the card details are correct; including the expiry, security code and billing address.

Stock Discrepancy

You will receive an email if your order has been cancelled due to a stock discrepancy. Please be sure to check your Inbox, Junk and Spam folders so we can find a fast resolution for you.

If you have not received an email, reach out to our friendly Baby Boxx team via our 24/7 live chat.

Choose the items that you desire and head to the checkout when you’re ready.

Redeeming Your Code On A Mobile

1. Before submitting any details at the checkout, tap ‘Show order summary’.
2. Underneath your pictured items, enter the code in the box that says ‘Gift card or discount code’.
3. You may need to press ‘Go’ or ‘Enter’ on your mobile keypad. Once applied, you will see the discount code confirmed and your total will be recalculated.

Redeeming Your Code On A Desktop Computer

Before submitting any details at the checkout, look to the right hand side of your screen.

Underneath your order summary, you will see a box that says ‘discount code’.

Enter your unique code and click ‘APPLY’. You will then see the discount code confirmed and your total will be recalculated.

Unfortunately once the order has been placed, it cannot be cancelled.

Due to the fast turn-around of our dispatch and deliveries, we are unable to combine orders placed separately. 

Delivery time frames will depend on your location, as well as the date and time of your order. To view delivery information and pricing, please visit our Shipping Page here.

To view delivery information and pricing, please visit our Shipping Page.